Privacy Policy

Last update: 16/03/2021

1. ABOUT THIS PRIVACY POLICY

1.1 Introduction

When you visit the Physica Games website (“https://www.physicagames.com”) or when you make use of any Physica Games product (e.g. software, virtual/augmented reality application, or mobile application), PhysicaGames Limited (“Physica Games”, “we”, “us”), who is the owner and developer of this website and Physica Games products, collects, stores, and uses your personal information. This privacy policy sets out which personal information we collect from you, for which purposes, how we use your personal information, and what measures we take to protect it.

Physica Games is committed to protecting your privacy and personal data and would like to be as transparent as possible in explaining how it processes your personal information. Therefore, we have tried to keep this policy as simple as possible, and we advise you to take the time to read it thoroughly. We will not process your personal data beyond what is set out in this privacy policy.

1.2 Who does this privacy policy apply to?

This privacy policy applies to every user of the Physica Games website and Physica Games products (“you”, “data subject”). If you would like to receive more information on how Physica Games manages your personal data please get in touch (physicagames@gmail.com) and we will endeavour to answer your queries.

1.3 Who is responsible for personal data processed in accordance with this privacy policy?

Physica Games, a private limited company headquartered at Frogs Hall Farm, Norwich, United Kingdom, and registered under company number 11764924, is the controller of the personal data that is collected and processed when making use of the Physica Games website and Physica Games products.

1.4 Updates to this privacy policy

Physica Games can revise this privacy policy at any time, for example, in the context of changes to our Physica Games website or Physica Games products, regulatory updates or feedback from our users. The adapted conditions apply from the moment they are published on this page, so we advise you to regularly visit this page for the latest information on our privacy practices. If any significant changes are made to this privacy policy, we will notify you personally when possible, and if the processing of personal data is based on your consent, request your permission.

2. WHICH PERSONAL DATA DO WE COLLECT?

When you use the Physica Games website or the Physica Games products, we may collect the following personal information from you:

Identification, contact and location information such as your name, email address, address, user name, avatar and user ID;

Information about how you interact with our Physica Games website and Physica Games products such as information regarding the length and frequency of use, crash reports, popular items, features, and your achievements;

Information associated with the device you use when making use of the Physica Games website or Physica Games products such as IP address, brand, type, operating system, hardware information and screen resolution; and

Should you contact us with an application for employment, information about your professional qualifications and/or academic background.

3. HOW DO WE COLLECT YOUR PERSONAL DATA?

3.1 You may provide us with your personal data by submitting a contact form, emailing, registering, creating an account, a profile or an avatar

When you make use of our Physica Games website or Physica Games products, it may be possible that you create an account, profile, or avatar. You may also contact us by email or through a contact form on the Physica Games website. When you choose to do so, we may sometimes ask you to provide certain personal data, such as your email address, name, date of birth, sex and/or postal code. After registration, we can also request additional information that can help us provide a more customized service.

3.2 We receive your personal data from third parties

If you log into the Physica Games products using a social media account or make use of social networking functions present in Physica Games products, you grant permission for the social networking website to share certain, clearly identified personal data with us. Usually, this includes the basic data associated with your profile on the social networking website (e.g. name, email address, date of birth, postal code, and sex). Furthermore, it can also include certain data related to your behaviour on the social networking website, such as likes, for example. This can only include personal data that you have shared publicly on the social networking website, and only to the extent to which your personal settings on the social networking website allow. If you do not wish such information to be shared, we advise you to adjust your settings on the relevant social networking website.

Furthermore, we also may receive information from other reliable sources, including both online and offline data providers. Physica Games shall only do so insofar as this data was collected by the third party legally and insofar as it can be shared with us legally. If necessary, Physica Games will also request your explicit permission to use this data.

Further, in order to analyse and improve the Physica Games website and Physica Games products, we may make use of analytics tools and third parties, who help us get a better understanding of the use of our Physica Games website and Physica Games products. These third parties may collect information, for example by logging applications that you have installed or mobile websites you have visited.

Lastly, when you are making use of our Physica Games website and products via a platform provider such as Oculus, Steam, Viveport, etc, these platform providers share certain personal data about you and your activities on the platform with us. We advise you to review the privacy policies of these platform providers to get a better insight in which information these platforms collect and share with their partners.

3.3 Personal data may be collected automatically when making use of the Physica Games website and Physica Games products

Regardless of whether you register, create an account, a profile or an avatar, we collect user information when you make use of the Physica Games website and Physica Games products. This may include, but is not limited to, information regarding the length and frequency of use, crash reports, popular items and features, your achievements, etc. We use this information to improve the performance of our Physica Games website and Physica Games products, adapt it based on your requirements and interests, and better understand how our products are being used.

3.4 Other sources

Our Physica Games website and Physica Games products are dynamic and innovative operating tools, which means that we are constantly looking for ways to serve you better and meet your personal needs. This can also mean that new applications are added that cause us to collect and process your data differently. We will always communicate about this as transparently as possible in this privacy policy.

4. WHY DO WE COLLECT YOUR PERSONAL DATA?

We collect and process personal data for the following purposes:

4.1 To make the Physica Games website and Physica Games products available to you

We use your personal data for the provision and maintenance of our services. For example, when making use of our Physica Games products, we may use the user name you have provided to keep your scores and identify you amongst other users. We also may use your personal data to notify you when there are changes to, or planned maintenance of, our Physica Games website and Physica Games products or to process your feedback. Your personal data is likewise processed to receive and answer any queries you may have about the Physica Games website and Physica Games products.

4.2 To recognize you as a user

When you use a profile or account to log in to our services, we may apply technology that recognizes you as a registered user and immediately grants access to the relevant service. This means that you don’t need to provide your log-in information every time you visit the relevant Physica Games online service(s) or wish to take part in interactive features of our services, like contests, for example.

4.3 To analyse and improve the Physica Games website and Physica Games products

We use personal data to understand which Physica Games website or Physica Games product features and items are most popular among our users. To understand the preferences of our users better, we may also invite you to take part in a survey. We do this to continually improve our Physica Games website and Physica Games products, and to develop new products and services suitable for our users.

4.4 To personalize the Physica Games website and Physica Games products to you

Physica Games strives to make its website and products as relevant as possible for every user. By using personal data that indicates what a user is likely interested in, Physica Games can work towards the provision of more personalized services. That way, Physica Games could, for example, recommend content that matches your profile.

4.5 To stay apprised of new products and services

Physica Games can use your contact details and other data collected to inform you of news, upcoming activities or events, promotions, new services, and so forth. We will only do this if you have granted permission for us to do so. You can opt out of this type of communication at any time. To do so, you can follow the instructions you see at the bottom of all of our electronic communications.

4.6 To prevent and detect abuse or fraud

We can also use personal data to prevent, detect and investigate illegal or suspected illegal activity, such as fraud (for example, with payment methods), and adherence to our Terms of Use , in the interests of both Physica Games and our users.

5. ON WHAT LEGAL BASIS DO WE PROCESS YOUR PERSONAL DATA?

5.1 Necessary for the conclusion and performance of a contract with you

Some of the personal data that we collect (e.g. platform account, username, unique identifier) may be necessary to be able to make use of a Physica Games product. We process the personal data that fall within this category in order to perform the agreement we have with you.

5.2 Based on our legitimate interests or those of third parties

Sometimes, we may process your personal data based on our legitimate interests, for example, our legitimate interests in ensuring the integrity, safety and functionality of our Physica Games website and Physica Games products. The legitimate interests that we pursue also include those of third parties, such as platform providers, in order for these platform providers to receive information on the behaviour of users on their platforms. If we process your personal data based on our legitimate interests or those of a third party, we have made sure that your fundamental rights and freedoms are not compromised by pursuing these legitimate interests, in particular, when you are a minor.

5.3 Based on a legal obligation

We also process personal data if the law requires us to do so, for example, to detect fraud or illegal activity.

5.4 Based on your consent

We ask your consent before placing cookies that are not strictly necessary for the functioning of the Physica Games website (e.g. for analytics or third-party cookies). We also ask your consent in order to send you promotional updates about Physica Games products or their functions that interact with your device. Whenever the processing of your personal data is based on your consent, you may opt out at any time.

6. WHO ARE THE RECIPIENTS OF MY PERSONAL DATA?

Physica Games may share your personal data with its partners, financial and other advisors and service providers in order to provide and optimize the Physica Games website and Physica Games products. We will never sell your personal data or share your personal data with third parties if we have no legal grounds to do so. In particular, we may share your personal data with the following categories of recipients:

6.1 Physica Games suppliers

In order to offer you the best possible Physica Games website and Physica Games products, we may call on independent companies and service providers. Such third parties may aid us, for example, in securing our infrastructure and IT services, carrying out payment transactions through our services, conducting surveys, etc. It is possible that such suppliers may gain access to your personal data in the context of their work for Physica Games. Physica Games only allows this to the extent that access is necessary for carrying out the work that such suppliers may perform for Physica Games and only insofar as the suppliers provide the necessary assurances regarding access and potential use of your personal data and information.

6.2 Social media networks

Certain Physica Games online services may integrate social media “buttons” that interact with social media networking websites such as Facebook, Twitter, Instagram, etc. These buttons allow you to share information about your achievements on these platforms. The buttons are provided and managed by the social media websites. If you wish to receive more information on how your personal data is shared when making use of such button, we advise you to read the privacy policies of the relevant social media network.

6.3 Authorities

In certain circumstances, we will be required to share your data with the authorities. We may, for example, do so in order to satisfy the law or a court order, to detect and address fraud, or to protect the rights of Physica Games.

6.4 Other users

When you are making use of Physica Games products, certain personal data, such as your user name, may be visible to other users in order to improve your user experience.

7. HOW IS YOUR DATA SECURED?

It is important to Physica Games that your data is handled securely. Therefore, we make use of various security technologies and measures, to suitably protect your data against unauthorized access, use, loss or publication. Unfortunately, the exchange of information over the Internet is never 100% secure. Although we do our best to guarantee that your data remains secure, we cannot guarantee this absolutely.

8. HOW LONG IS YOUR DATA RETAINED?

We will retain your personal data for as long as is needed to pursue the purposes as set out in this privacy policy. For example, Physica Games will store your personal data for as long as it has an ongoing relationship with you or for as long as needed to ensure compliance with its legal or contractual obligations.

9. HOW CAN YOU MANAGE YOUR DATA?

You, as a data subject, have certain rights with regard to your personal data. You can consult the personal data that Physica Games collects about you at any time, and correct any incomplete or incorrect information about you. You can request data portability, erasure, and object to the processing of your personal data. You also have the right not to be subject to profiling or automated decision-making.

Some of these rights may be exercised by making use of relevant features on the Physica Games website or the Physica Games products. If you are unsure how to exercise your rights or you have a request that is not covered on the Physica Games website or the Physica Games products, you can contact Physica Games by email to physicagames@gmail.com. If you want to exercise your rights, we ask that you be as specific as possible, so that we can address your request thoroughly and appropriately. We also remind you that we must be able to reasonably verify your identity in order for you to exercise your rights, so that we can prevent someone else doing so in your name.

10. CONTACT US

If you have any questions regarding this privacy policy, please contact us using the information below:

PhysicaGames

Frogs Hall Farm

Norwich

Norfolk

United Kingdom

physicagames@gmail.com